If forum moderation is enabled in your workspace then it is important to set up individual workspace moderator permissions so that posts are reviewed in a timely manner.
To give a user permission to moderate forum posts:
- Go to the 'Manage workspace' (three cogs icon) and select 'Members and Teams'
- Go to the member you want to make a workspace moderator and click 'Modify' (pencil icon)
- Under 'Permissions for this User', tick or untick 'This user is a workspace moderator'.
- Then click 'Save'. The workspace member's permissions will now be updated.
Workspace managers can view posts that need to be moderated by going to 'Message Moderation' in the manage workspace menu but if you want your workspace managers to receive notifications to approve or reject messages then make sure to update their permissions to include workspace moderation.
For support switching this feature on in your workspace please see our guide Enabling forum moderation.
Please note that though the option appears for all members, currently, it is not possible for members who are not workspace managers to approve or reject pending forum posts.