Please see below regarding any current issues on Futures.
If you have any questions please use the blue "Support" button to contact our support team. You can also contact us by emailing: support@futurenhs.zendesk.com
Tableau dashboard error message - There is currently a known issue with all published versions of Tableau. Occasionally when a user accesses a Tableau dashboard, it is displaying an error message after logging in. If you refresh the page the dashboard should then load. We are currently awaiting an update from Tableau for a server update which should rectify the issue. Unfortunately we do not currently have a time frame on this update. [Issue raised: 21/10/25 - Latest update 02/06/26]
403 errors when performing certain actions on Futures - We have had isolated reports of users encountering 403 errors (a blank screen with the error message) when using Futures. If you encounter this, please get in touch with our support team at support@futurenhs.zendesk.com and we can inform our supplier who are working to fix this. [Issue raised 21/10/2025 - Last update 22/10/2025 11:58]
The Twitter dashboard widget on Futures is currently behaving erratically. - This is due to changes to Twitter and not Futures. Typically, we are seeing that (when the widget does work) it is displaying the most liked tweets rather than the latest. This is also the case if you try to view Twitter without logging in. If a user is logged into Twitter, then the widget will display the tweets in date order. If you need more detail then please get in touch. [Issue raised: 24/07/23 - Latest update: 29/02/24 12:22]